The role
What you will do
- Guide future clients through onboarding steps
- Answer questions and track requests
- Coordinate with engineering and security staff
- Share feedback from future clients with the team
Skills
What we are looking for
For this role
- Clear, friendly communication
- Technical curiosity
- Project coordination
- Experience in support or customer success is a plus
Good to know
- AI agents, shadow AI and non-human identities
- The OWASP Top 10 for Agentic Applications, the NIST AI RMF, ISO/IEC 42001 and MITRE ATLAS
- Cloud, identity, SIEM and service management basics
- Clear writing and careful attention to detail
Certifications are welcome but not required.
Regions
Where this role is based
| Region | Location | Regional focus | Languages | Action |
|---|---|---|---|---|
| United States Hiring now | Remote or Roswell, Georgia | NIST AI 600-1, state AI laws, NYC Local Law 144 and federal AI policy | English | Apply |
| Canada Opening soon | Remote | PIPEDA and sector rules | English; French is a plus | Register your interest |
| Latin America Opening soon | Brazil, Mexico or remote | LGPD and Mexico data protection rules | Spanish or Portuguese, plus English | Register your interest |
| Asia-Pacific Opening soon | Singapore, Taiwan, South Korea, Thailand or Hong Kong | Singapore's agentic AI framework, the Taiwan and Korea AI Basic Acts, and Thailand PDPA | English, plus Mandarin, Korean or Thai | Register your interest |
Apply
How to apply
Email your résumé to contactus@axilayerai.com. Please include the role and your region in the subject line. Candidates must be legally authorized to work in the country of the role.
AxiLayer AI, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, in line with applicable law.