What this integration does
This integration brings held AI agent actions to a named approver in Microsoft Teams as adaptive cards. The approver can decide inside the app they use through the workday, each release runs one time, and a signed record shows the outcome. Oversight stays with people while approvals stay close to daily work.
Benefits
Use cases
Approving a purchasing agent's order
A manufacturer's purchasing agent proposes an unusually large order. The gateway holds it and a named buyer sees an adaptive card in Teams, so a person decides and the company holds a signed record.
Supervising an agent in a public office
A public office uses an agent to draft updates to case records. Sensitive updates reach a named officer in Teams, which keeps a public servant responsible and gives the office a signed record of the decision.
Keeping a person over grid-related actions
A grid operator's support agent proposes a change to a maintenance plan. The named duty engineer reviews the held action in Teams, which keeps a qualified person in the decision and leaves a signed record.
Coverage is confirmed for your environment during onboarding. Product names belong to their owners and are used only to describe a technical connection.