What this integration does
This integration connects AxiSentinel with the ServiceNow service desk. Incidents and approvals are exchanged so teams can work on AI issues in the place they already use, while Now Assist and agent exports add to your inventory. Together they give service and security teams one shared view.
Benefits
Use cases
Running an AI incident from the desk
A hospital group has an AI incident involving a scheduling assistant. Responders see it in the ServiceNow queue they use each day, which helps service and risk staff stay aligned while the issue gets resolved.
Bringing Now Assist under review
An insurer enables Now Assist across several service teams. An export of its agents adds them to the AI inventory, so the security team reviews them with the rest of the company's AI systems.
Keeping approvals in one place
A public body wants staff to handle agent approvals alongside other service requests. Held actions reach ServiceNow as approvals, so reviewers work from a familiar queue and the agency keeps that work together.
Coverage is confirmed for your environment during onboarding. Product names belong to their owners and are used only to describe a technical connection.