What this integration does
This integration sends held AI agent actions to a named person or channel in Slack, where the right person can approve or block them. A release runs once and is recorded. Teams keep people in charge of sensitive agent actions without asking approvers to leave the conversations they already follow.
Benefits
Use cases
Approving a large refund
A retailer's service agent proposes a refund above its usual range. The gateway holds the action and a named manager sees it in Slack, so a person makes the call while the customer conversation keeps moving.
Holding a production change
A software company's coding agent wants to change a production setting. The action waits for the on-duty engineering lead in Slack, who reviews it in context and keeps a person responsible for the change.
Keeping a clinician in the decision
A hospital's assistant prepares an update to a patient care record. The action waits for a named clinician in Slack, which keeps clinical judgment in the decision and gives the care team a recorded result.
Coverage is confirmed for your environment during onboarding. Product names belong to their owners and are used only to describe a technical connection.